abg365 Terms and Conditions

1. General Provisions

1.1 Nature of the Agreement

These terms and conditions ("Terms") constitute a legal agreement between the abg365 platform and any of its users ("Member"). By visiting the abg365 website, creating an account, or using any service, you will be considered to have fully agreed to these Terms.

These Terms have been drafted in English and apply to members in Bangladesh. In the event of any linguistic ambiguity or lack of clarity, the English version shall be considered final.

1.2 Definition of Services

abg365 is an online gaming and betting platform that provides casino games, sports betting and live dealer services to users in Bangladesh. "Services" refers to all games, promotions, payment facilities and customer support available on the abg365 website.

2. Account Registration and Eligibility

2.1 Age Requirement

To use abg365 services, a member must be at least 21 years of age. No one under the age of 18 may create an account or play games on this platform. This service is only for those aged 21 or above.

2.2 Registration Requirements

To register an account, a member must meet the following conditions:

• A valid and active email address must be provided.
• Correct and complete personal information (name, date of birth, mobile number) must be given.
• One person may only create one account — multiple accounts for the same person are strictly prohibited.
• All information provided must be true and accurate.
• You must agree to these Terms and accept the site's privacy policy.

2.3 Account Ownership

Each account is entirely personal. No member may allow another person to use their account, sell it, or transfer it. The registered member bears full responsibility for all activity on the account.

3. Account Security and Verification

3.1 Password Protection

The member is responsible for keeping their login credentials (username and password) completely confidential. Use a strong password and change it regularly. Sharing your password with anyone is strictly prohibited.

3.2 Identity Verification (KYC)

abg365 conducts identity verification to ensure secure transactions and prevent fraud. For withdrawals or large transactions, we may request the following documents:

• Scanned copy of National Identity Card (NID) or passport.
• Proof of current address (such as a utility bill or bank statement).
• Proof of ownership of the payment method used.

abg365 reserves the right to hold withdrawals until the verification process is complete.

3.3 Suspicious Activity

If any suspicious or unusual activity is detected on an account, abg365 may temporarily suspend the account without prior notice and conduct an investigation.

4. Deposit and Withdrawal Policy

4.1 Deposit Conditions

The minimum amount to deposit at abg365 is ৳500. We accept the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

All deposits are processed instantly. Only payment accounts registered in the member's own name may be used for deposits.

4.2 Withdrawal Conditions

The minimum withdrawal amount is ৳500. After verifying a withdrawal request, processing is generally completed within 30 minutes to 3 hours. Withdrawals may be delayed if the following conditions are not met:

• Identity verification (KYC) has not been completed.
• The wagering requirement for a bonus has not been met.
• An investigation is currently ongoing on the account.

4.3 Currency and Taxes

All transactions are conducted in Bangladeshi Taka (BDT / ৳). The member is personally responsible for paying any applicable taxes or duties on their winnings. abg365 does not provide any tax advice in this regard.

5. Bonus and Promotion Terms

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example: if someone deposits ৳1,000, they will receive a ৳1,000 bonus and the total balance will be ৳2,000. If someone deposits ৳22,000, they will receive a maximum bonus of ৳10,000 and the total balance will be ৳32,000.

5.2 Wagering Requirement

A 15x wagering requirement applies to all bonuses. This means winnings from a bonus become withdrawable after placing bets totalling 15 times the bonus amount. Example: for a ৳1,000 bonus, a total of ৳15,000 in bets must be placed.

5.3 General Bonus Terms

• A member may claim each promotion only once.
• Claiming multiple bonuses from the same device, IP address or household is prohibited.
• Bonuses must be used within a specified period — unused bonuses will be automatically cancelled after expiry.
• If bonus terms are violated, abg365 reserves the right to cancel the bonus and any associated winnings.
• abg365 reserves the right to change or cancel any promotion at any time.

6. Gaming Rules and Fair Play

6.1 Game Results

All games on abg365 are operated through a Random Number Generator (RNG) or live dealer technology. Game results are completely impartial and random. abg365 is committed to ensuring fair play.

6.2 Technical Errors

If a game result is affected by a technical issue or server error, abg365 reserves the right to cancel or re-run the bets for that round. There is no obligation to pay out an incorrect winning amount displayed due to a technical error.

6.3 VIP and Loyalty Program

abg365's VIP program has four tiers. Each tier provides a weekly cashback benefit:

• Bronze — maximum weekly cashback of 0.3%.
• Silver — maximum weekly cashback of 0.6%.
• Gold — maximum weekly cashback of 0.9%.
• Platinum — maximum weekly cashback of 1.2%.

Advancement to a VIP tier depends on the member's gaming activity and is determined at the discretion of abg365 management.

7. Prohibited Activities

The following activities are strictly prohibited on abg365 and if detected, the account will be immediately terminated:

7.1 Fraudulent Activities

• Playing games using bots, automated software or artificial intelligence.
• Exploiting game bugs or errors to gain an unfair advantage.
• Manipulating games by colluding with other members.
• Creating an account using a false identity or another person's information.

7.2 Financial Fraud

• Using stolen or unauthorised payment methods.
• Using the platform for money laundering or illegal financial activities.
• Attempting fraud through chargebacks or payment disputes.

7.3 Platform Damage

• Attempting to hack, phish or carry out cyber attacks on the site.
• Harassing or defrauding other members.
• Copying abg365's intellectual property or brand.

8. Responsible Gaming

8.1 Our Commitment

abg365 firmly believes in responsible gaming. We place the highest priority on the wellbeing and mental health of our members. Gaming should be a form of entertainment — not a solution to financial problems in any way.

8.2 Self-Imposed Limits

Members may use the following tools to manage their gaming:

• Setting daily, weekly or monthly deposit limits.
• Temporarily suspending the account for a specified period.
• Permanently closing the account (self-exclusion).

To use these tools, contact our support team via 24/7 live chat.

8.3 Signs of Problem Gaming

If the following signs appear, help should be sought:

• A tendency to keep playing in order to recover lost money.
• Neglecting family or work due to gaming.
• A feeling of being unable to stop gaming.
• Playing using borrowed money or savings.

For more information, visit our Responsible Gaming page.

9. Privacy and Data Protection

9.1 Data Collection

The information abg365 collects from members is used solely for service delivery, identity verification, and security purposes. We never sell members' personal information to third parties.

9.2 SSL Security

The abg365 platform uses SSL encryption technology, which keeps all financial and personal information secure. Our safe and reliable infrastructure is committed to protecting your privacy.

For complete details about data protection, please read our Privacy Policy.

9.3 Cookie Policy

The abg365 website uses cookies that improve members' browsing experience and assist with session management. Cookies can be controlled through browser settings, though this may affect some functionality of the site.

10. Account Suspension & Closure

10.1 Closure by abg365

abg365 may temporarily suspend or permanently close any member's account under the following circumstances:

• Violation of any provision of these terms and conditions.
• Participation in fraudulent or prohibited activities.
• Providing false information or concealing identity.
• If the member is found to be underage.
• If required for legal or regulatory reasons.

10.2 Closure by Member

If a member wishes to close their account, they may contact us via 24/7 live chat or by email at [email protected]. Before the account is closed, all pending bets will be settled and any eligible balance will be returned.

11. Limitation of Liability

11.1 Service Availability

abg365 makes every effort to provide uninterrupted service, however the site may be temporarily unavailable due to maintenance, technical issues, or external factors. abg365 is not liable for such disruptions.

11.2 Liability for Financial Loss

abg365 accepts no liability for financial losses arising from a member's gaming decisions. Gaming involves risk, and members use the platform with full awareness and acceptance of that risk.

11.3 Third-Party Services

abg365 is not responsible for the quality or performance of services provided by payment processors, game developers, or other third parties.

12. Changes & Updates

12.1 Right to Amend Terms

abg365 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified of significant changes via email or platform notifications.

12.2 Acceptance of Changes

Continued use of the platform after changes are published will be considered as the member's acceptance of the new terms and conditions. If a member does not agree to the new terms, they may close their account.

12.3 Applicable Law

For these terms and conditions and any dispute with abg365, an amicable resolution is given priority. Any complaint or dispute should first be attempted to be resolved through our support team.

12.4 Contact

If you have any questions or concerns about these terms and conditions, please contact us:

• 24/7 Live Chat: Directly from any page on the platform.
• Email: [email protected]